Jokabet Casino Review 2024 Games, Bonuses & More

As a UK customer I was quite skeptical about signing up here, however I was shocked! Withdrawals go in within a day or two, customer service is always spot on and reward you with loyalty bonuses and cash back if a bet loses, really good site to use. We are truly sorry that you have encountered a problem withdrawing your winnings. We always try to help our users solve their issues, and we are sure that we will find a solution for your case. To examine your difficulty in more detail, please contact us via email and put “Trustpilot” in the subject.

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The player from the United Kingdom had submitted a withdrawal request less than two weeks before contacting us. Winnings had not been obtained up to that day. The player had initially submitted a complaint about the slow withdrawal process at the casino. However, it was discovered that the casino had begun paying the player in increments due to their withdrawal limits. The player confirmed that they had received several payments and had £30,000 left to withdraw, but the casino’s monthly limit had been reached.

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In our practical Jokabet bonus codes post, you can get all the information you need to receive these benefits when creating a new account. Our jokabet review will assess the advantages of this recurring bonus, as well as everything else the site has to offer, before deciding whether it’s the perfect decision for you. For smaller problems, a look at the FAQs, which are linked at the bottom of the website, usually helps. Alternatively, a player can also contact support via an email address. However, a longer processing time should be expected. The legal regulations of the responsible supervisory authorities also ensure this.

• After a near 100x win on one of our placed chips, our experts decided it was time to move on to the next live dealer game.
• In our Jokabet Casino review, we took a look at the welcome package and bonus currently on offer.
• The player did not respond to further communication, leading us to reject the complaint.
• The issue was resolved after the player confirmed receiving the pending refund.
• The casino had suggested the player try an alternative account in the payment method.

After a back-and-forth discussion, the player had informed the team that the casino had agreed to refund all of their losses. The complaints team had expressed their satisfaction with this outcome, despite not having been able to directly assist the player. Unfortunately, his payout hadn’t been received yet.

We attempted to gather more information from the player to investigate the issue. However, due to the player’s lack of response to our messages and questions, the complaint was rejected. Thank you for your wonderful review, we hope that your big win will not be long in coming! It’s always a pleasure to serve customers like you, and we’re glad that you enjoyed our casino.We hope to see you back soon!